Last updated: September 2026
InHouse Software Limited (“InHouse”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect and use personal information when you visit our website, contact us or make an enquiry about InHouse.
This policy relates to our public website and general business enquiries. Separate privacy information applies where personal data is processed through the InHouse software platform on behalf of our customers.
InHouse Software Limited is a company registered in England and Wales.
Company number: 17434286
Registered office: International House, 307 Cotton Exchange Building, Old Hall Street, Liverpool, England, L3 9LQ
Email: practicesupport@inhousedental.co.uk
When you use our website or contact us, we may collect information including:
Please do not provide patient information, clinical information or other sensitive personal information through our public website.
We may use your personal information to:
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Legitimate interests – where processing is necessary for our legitimate business interests, including responding to business enquiries, communicating with customers and prospective customers, operating our website and developing our business.
Contract – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you or your organisation.
Legal obligation – where we need to process information to comply with a legal or regulatory requirement.
Consent – where we have specifically asked for your consent. Where we rely on consent, you can withdraw it at any time.
We do not sell your personal information.
We may share personal information with trusted suppliers who provide services that help us operate our business, such as website hosting, email, IT, communications and professional services.
We may also disclose information where required by law, regulation, a court or regulatory authority.
Where another organisation processes personal information on our behalf, we require it to handle that information appropriately and securely.
Some service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection law.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The length of time will depend on the nature of our relationship with you, whether an enquiry develops into a customer relationship, and any legal, accounting or regulatory requirements that apply.
Information that is no longer required will be deleted or securely disposed of where appropriate.
Depending on the circumstances, UK data protection law may give you rights including the right to:
Where we rely on your consent, you can withdraw that consent at any time.
These rights do not apply in every circumstance and some are subject to legal exemptions.
To exercise any of your rights, please contact InHouse Software Limited using the contact details above.
Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.
Please contact InHouse Software Limited using the contact details above if you wish to object.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information about your rights and how to make a complaint is available from the Information Commissioner's Office.
Our website may use cookies and similar technologies. Please see our Cookie Policy for further information.
We may update this Privacy Policy from time to time to reflect changes to our website, services, business or legal obligations.
